Presales Consultant - Testing Solutions

Job Description

Requirements

• 10+ years of experience in software testing, quality assurance, or related fields, with at least 3-5 years in a pre-sales or consulting role
• En gage with sales teams and potential clients to understand their business challenges, goals, and technical requirements.
• Led the technical aspect of the pre-sales process by providing expert knowledge in testing methodologies, tools, and frameworks.
• Conduct in-depth assessments and analysis of client needs to recommend appropriate solutions that address their pain points.
• Provide hands-on demonstrations of the companys software, focusing on how our testing solutions can enhance the quality of their applications and delivery processes.
• Collaborate with the sales and technical teams to design tailored testing solutions that meet client-specific requirements.
• Create detailed solution proposals, including testing strategies, roadmaps, timelines, and resource requirements.
• Help draft and present Proof of Concept (PoC) to validate the proposed testing solution and demonstrate the capabilities of the product.
• Provide expert-level consultation on testing methodologies, including functional, regression, performance, security, and automated testing.
• Advise clients on the best practices for setting up testing environments, test case design, test execution, and reporting.
• Guided clients on integrating automated testing into their CI/CD pipeline to improve testing efficiency and speed.
• Troubleshoot and provide solutions for any technical roadblocks or challenges clients may face during the pre-sales process.
• Build and nurture strong, trusted relationships with clients during the sales cycle.
• Act as a liaison between the sales team and technical teams to ensure the smooth flow of information and alignment with client expectations.
• Ensure that clients business and technical requirements are fully understood and incorporated into the solution design.
• Stay updated on industry trends, emerging technologies, and new testing methodologies to keep the sales team and clients informed.
• Contribute to the development of best practices, whitepapers, and other
• Knowledge-sharing resources for internal teams and clients.
• Provided feedback to the product and engineering teams to ensure continuous improvement in product features and testing capabilities based on client input.

Additional Job Description

Technical Skills:

• Expertise in various testing methodologies, including functional, regression performance, and automated testing.
• Familiarity with test automation frameworks (e.g., Selenium, JUnit, TestNG) and continuous integration tools (e.g., Jenkins, GitLab CI/CD).
• Familiarity with modern software development methodologies such as Agile, DevOps, and CI/CD pipelines.
• Experience with test management and reporting tools (e.g., Jira, TestRail, ALM).
• Ability to understand and explain complex software architectures and technologies.

EEO Statement

We deliver contact center and business process outsourcing (BPO) solutions to some of the world&aposs largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity.