Customer Service Executive
********** Kolkata
Job Description
Description
We are seeking a motivated and enthusiastic Customer Service Executive with 0-1 years of experience to join our team. The ideal candidate will be responsible for handling customer inquiries and ensuring a high level of customer satisfaction. This is a great opportunity for freshers looking to kickstart their career in customer service.
Responsibilities- Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate information about products and services.
- Document and track customer interactions in the CRM system.
- Collaborate with team members to improve customer service processes.
- Assist in resolving issues and ensuring customer satisfaction.
- Excellent verbal and written communication skills in English and local languages.
- Basic computer skills, including proficiency in MS Office and CRM software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong problem-solving skills and a customer-oriented mindset.
- Willingness to learn and adapt to new challenges.
- Office cab/shuttle, Free meal
Click1 Consulting ServicesKolkata
Job Description
Profile: Customer Service Executive
Process: Blended/Voice
Location: Kolkata
Qualification: 12th & Graduation
Salary: Upto 3 LPA
Shift: Rotational Shift (6 Days Working)
Freshers Can Also Apply!
Thanks & Regards
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