Assistant Manager-AP (Helpdesk)
Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of a Assistant Manager, Accounts Payable
We are looking for someone who can handle the Accounts Payable function. Also, assist associates to identify & implement AP improvements. You are a Finance and Accounting Subject Matter Guide with relevant experience in accounts payable process.Responsibilities:
In this role, you will be responsible for all the activities related to accounts payable, which include:
- Act as the primary point of contact for Accounts Payable (AP) and Procurement-related queries.
- Handle invoice processing, payment inquiries, vendor escalations, and procurement-related concerns.
- Collaborate with internal teams and vendors to resolve discrepancies and ensure timely payments.
- Assist in supplier onboarding, purchase order (PO) creation, and procurement workflow management.
- Provide guidance on procurement policies and AP processes to internal stakeholders.
- Maintain documentation and track query resolutions in the ticketing system.
- Identify process improvement opportunities and contribute to automation initiatives.
- Excellent communication skills (written and verbal) to interact with vendors, stakeholders, and internal teams.
- Strong knowledge of Accounts Payable (AP) and Procurement processes, including invoice management and PO handling.
- Experience in handling AP and procurement helpdesk queries.
- Hands-on experience with ERP systems (Ariba, Oracle, etc.).
- Preferred: Working knowledge of Ariba (Supplier Management, Procurement, or Invoice Processing modules).
- Strong analytical and problem-solving skills with attention to detail.
- Ability to manage multiple queries, prioritize tasks, and work in a fast-paced environment.
- Bachelor%27s degree in Finance, Accounting, Business, or a related field.
- Excellent SME knowledge of accounting concepts
- Good knowledge on MS Excel and Word.
- Familiarity with ticketing systems (ServiceNow) is a plus.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.