Customer Support Executive (Male/Female)

apartmentKezan India Private Limited placeGurgaon calendar_month 

Job Description

Job Title:Customer Support Executive (Male/Female)

Job Location:Gurgaon (Onsite)

Shift:24/7 Rotational Shift (5 Days Working / 2 Weekly Off)

Note:Immediate joiners will only be considered.

Key Responsibilities:

  • Handle customer queries through various communication channels.
  • Provide support for North American customers, ensuring timely and accurate resolution.
  • Work effectively in a 24/7 rotational shift environment.
  • Collaborate with internal teams to resolve customer issues.
  • Maintain customer satisfaction and high service quality standards.

Key Skills & Requirements:

  • Languages:Excellent communication skills in English and Hindi, plus fluency in one of the following languages: Spanish, French, German, or Dutch.
  • Qualification:Bachelor's degree (mandatory).
  • Experience:Minimum of 2+ years as a customer service agent for North American clients.
  • Must be capable of handling customer queries professionally and efficiently.

Additional Benefits:

  • Cab facility for odd hours.
  • Competitive work environment with growth opportunities.
thumb_up_altRecommended

Customer Support Executive

apartment**********placeGurgaon
Job Description Description We are seeking a Customer Support Executive to join our team. The ideal candidate will have 2-3 years of experience in customer support in India and a strong desire to help customers succeed. As a Customer Support...
apartmentRenovo AssetsplaceDelhi, 29 km from Gurgaon
Executive is responsible for handling customer inquiries, resolving complaints, and providing excellent service through various communication channels like phone, email, chat, or social media. The role requires strong communication skills, problem-solving...
apartmentStar Hire ServicesplaceGurgaon
Job Description Description We are looking for a Customer Support Executive to join our dynamic team. The ideal candidate will have 0-4 years of experience in customer service, a passion for helping others, and a strong commitment to providing...