Infra Tech Support Practitioner
Accenture Noida
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 2 year(s) of experience is required
As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for troubleshooting hardware and software issues, implementing technology at the operating system-level, and ensuring the smooth operation of various platforms.
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for troubleshooting hardware and software issues, implementing technology at the operating system-level, and ensuring the smooth operation of various platforms.
This role requires a strong understanding of Microsoft Endpoint Configuration Manager and the ability to provide L1 and L2 troubleshooting support.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Troubleshoot hardware and software issues.
- Implement technology at the operating system-level.
- Ensure the smooth operation of various platforms.
- Provide L1 and L2 troubleshooting support.
- Collaborate with team members to resolve technical issues.
- Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager.
- Good To Have Skills: Experience with other endpoint management tools.
- Strong understanding of hardware and software troubleshooting.
- Knowledge of operating system-level implementation.
- Experience in providing L1 and L2 support.
- The candidate should have a minimum of 2 years of experience in Microsoft Endpoint Configuration Manager.
- This position is based in Noida.
- A 15 years full time education is required.
AccentureNoida
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running...
UplersNoida
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