Store Executive

Job Description

Reports To: Store Manager

The Multi-tasking Store Executive is responsible for efficiently handling a variety of tasks related to store operations, including sales, customer service, inventory management, administrative support and order delivery. The role requires flexibility, the ability to juggle multiple responsibilities, and a proactive approach to problem-solving.

Key Responsibilities:

• Customer Service:
• Greet and assist customers, providing information on products and services.
• Resolve customer inquiries and complaints in a timely, professional manner.
• Ensure an outstanding shopping experience for every customer.
• Sales & Marketing Activities:
• Assist in executing in-store promotions, events, and campaigns designed to attract and engage customers.
• Implement marketing strategies to increase brand visibility and drive foot traffic to the store.
• Collaborate with the store manager to create and display marketing materials such as posters, banners, and flyers.
• Gather and report customer insights and market trends to help refine marketing strategies.
• Maintain up-to-date knowledge of product offerings and promotions.
• Inventory & Stock Management:
• Monitor inventory levels and ensure timely replenishment of stock.
• Conduct regular stock audits to minimize loss and manage stock rotation.
• Assist with receiving, unpacking, and organizing new stock deliveries.
• Cash Handling & Billing:
• Operate the POS system and handle cash and card transactions accurately.
• Maintain accurate billing records and reconcile daily sales transactions.
• Store Maintenance & Organization:
• Ensure the store is clean, well-organized, and visually appealing at all times.
• Coordinate with staff to maintain cleanliness and orderliness of display areas and stockrooms.

1. Delivery Duties:

o Prepare and pack customer orders for delivery, ensuring accuracy and quality of products.

o Manage and execute deliveries to customers addresses in a timely and courteous manner.

o Maintain accurate delivery records and provide updates to customers regarding their order status.

• Team Support:
• Collaborate with team members to meet store goals and customer demands.
• Support in training new staff members on store operations and procedures.
• Administrative Tasks:
• Assist with maintaining sales records, inventory reports, and other store documentation.
• Support the Store Manager in daily operational tasks such as scheduling, performance tracking, and reporting.
• Product Knowledge:
• Stay updated on product specifications, pricing, and availability.
• Provide customers with detailed information on product features and benefits.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred).
• 1-2 years of experience in retail, customer service, or a similar role.
• Valid drivers license with a clean driving record. (Bike must required)
• Strong multitasking, communication, and organizational skills.
• Ability to handle physical tasks related to stocking and delivery.
• Proficiency in using POS systems and basic computer applications.
• Ability to adapt to different roles and responsibilities as needed.

Additional Requirements:

Flexibility to work weekends and holidays as needed.

Familiarity with local culture and community is a plus.

Basic knowledge of Kannada is preferred but not required.

Pay: Up to 20,000.00 per month

Application Question(s):

• Are you comfortable with the salary 15-20K

License/Certification:

• two wheeler (Required)

Work Location: In person