Senior Systems Engineer

Crum & Forster Company Overview:

Approaching $4 billion in written premium as of 2021, C&F enjoys an “A” (Excellent) financial strength rating by A.M. Best.

C&F is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021.

Crum & Forster Services India (CFSI) is an India subsidiary of Crum & Forster Inc. The objective is to provide digital and IT services to C&F business units by creating autonomous squads focused on a specific product or a business team.

For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description:

The position

Your expertise will be instrumental in ensuring the reliability, performance, and scalability of our data center environment.

Key Responsibilities:

• Collaborate with cross-functional teams to design, implement, and maintain complex data center solutions.
• Configure and optimize NetApp storage arrays, VMware virtualization, and Cisco UCS server hardware to meet business requirements.
• Manage and monitor NetApp storage systems, including provisioning, performance tuning, and capacity planning.
• Implement data protection and disaster recovery strategies for storage resources.
• Administer VMware virtualization environments, including ESXi hosts, vCenter Server, and virtual machines.
• Manage Cisco UCS blade and rack servers, including firmware updates and hardware configurations.
• Identify and resolve performance bottlenecks and issues within the data center infrastructure.
• Implement best practices to enhance system performance and resource utilization.
• Enforce security policies and procedures to protect data center assets.
• Ensure compliance with industry standards and regulations, such as ISO 27001 and NIST.
• Provide advanced troubleshooting and technical support for infrastructure-related issues.
• Collaborate with vendors and support teams to resolve complex problems.
• Maintain accurate documentation of configurations, processes, and procedures.
• Share knowledge and mentor junior team members to enhance the overall team's capabilities.
• Monitor productions systems, respond to and troubleshoot incidents
• Participate in a 24x7 on-call rotation.

What are we looking for?

Required Knowledge and Skills:

• Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
• 8+ Years of system administration experience, including servers and application support, server virtualization with VMware, Storage and UCS support.
• Experience with Cisco UCS hardware and UCS Manager.
• VMware vSphere design, configuration, and optimization with 6.x and/or 7.x with backend SAN via NFS, iSCSI and/or Fiber Channel SANs or the new Hyperconverged Infrastructure solution, vSAN
• VMWare troubleshooting, analyzing and problem solving with virtual systems, including supporting vMotion, HA events and EXSi host issues.
• Troubleshoot Windows 2016/2019/2022 Enterprise Server environment.
• Understanding of Internetworking with VLAN’s
• Physical to Virtual Migrations, and Upgrades
• Hands on experience in configuring NAS/SAN attached data store.
• Strong, working knowledge of Microsoft technologies - OS, DNS, AD, DHCP, DFS, FTP, SFTP,and GPO
• Strong proficiency in VMware VSphere
• Well-rounded knowledge of storage solutions (Netapp, EMC, Nimble)
• Well-rounded knowledge of hardware platforms primarily Cisco UCS infrastructure and HP servers
• Well-rounded knowledge of networking
• Excellent communication skills both written and verbal.
• Excellent team player - proven ability to resolve problems professionally and systematically.
• Ability to collaborate with resources across multiple disciplines and handle aggressive mission critical deadlines.

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What C&F will bring to you:

Great Place to Work