[ref. f53858120] Accenture - GN – Comms & Media – Japan Bilingual – Manager

Location: Bengaluru / Gurugram / Pune / Mumbai / Hyderabad / Kolkata / Chennai

Experience:

Consulting Experience:

• 8+ Years of progressive experience in Management Consulting industry
• Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Pl note we are looking for client facing soft skills.
• Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, architecture assessments etc.
• Experience in value architecting, business case preparation, value realization
• Experience in Digital, New IT, Cloud & Core modernization, Agile transformation, DevOps tools, RPA, AI/ML strategy implementation and use cases.
• Experience in Architecture Transformation and decoupling models, Analytics as A Service
• Experience in business case, Maturity Assessment Tool and Productivity models
• Knowledge of design thinking, innovation, data driven enterprise strategy, analytics driven consulting is good to have.
• Propose solution options based on the analysis and recommend the option that is architecturally compliant and most feasible in terms of cost effectiveness, robustness, security and maintainability across the architecture.
• Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage.
• JLPT N1/N2/N3/N4 Japanese language certification is a must

Telecom Experience:

• Strong telecom industry background experience and knowledge of BSS and OSS processes for B2C and B2B areas
• Knowledge of telecom products across wireline, wireless and Enterprise domains
• Knowledge of Telco BSS/OSS stack, its various components and interactions / flows
• eTOM certification is highly desirable.

Educational Qualification: MBA (Tier – 1, Tier – 2), BE/B.Tech (Tier – 1) or rich relevant industry experience

Job Summary:

From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements:

• Deep expertise in one or more Telecom Domains
• Lead delivery of small to medium-size teams to deliver management consulting projects for global clients.
• Lead innovation transformation programs and process enablement for our clients
• Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on.
• Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community.
• Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas.
• Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables.
• Understand customer needs and translate them to business requirements, business process flows and functional requirements
• Experience to engage with stakeholders independently
• Execute a transformational change plan aligned with client’s business strategy and context for change. Engage stakeholders in the change journey and build commitment for change.

Roles & Responsibilities:

• Project Delivery: Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for:
• Propose solutions to the client based on gap analysis for the existing Telco platforms.
• Led technology transformation for Comms and Media clients focusing on restructuring legacy IT / Tech stack and cost structures.
• Industrialize technology departments through productivity and output improvements.
• Lead agile transformations of technology departments.
• Gather business requirements from client stakeholders via interactions like interviews and workshops with all stakeholders.
• Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements –thereby acting as an interface between business and technology teams.
• Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process.
• Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters
• Understanding of technology and IT transformations, software development in Agile/ SAFe set-up
• Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required.
• Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations)
• Business Development: Support efforts of global sales team to identify and win potential opportunities within the C&M practice.

Professional & Technical Skills:

• Strong analytical and problem-solving skills
• Experience working with senior decision makers preferred.
• Exposure to global clients is preferred.
• Possesses excellent communication (written and oral) skills and excellent presentation skills.
• Comfortable working at the highest levels of client organizations and interacting closely with the “C” level executives in a range of environments.
• Comfortable functioning in a broadly positioned and highly diverse consulting firm.
• Excellent teamwork and ability to work in distributed delivery environment.
• Possesses and demonstrates high integrity and credibility as perceived by all those with whom s/he will work.
• Strong intellect coupled with proficient commercial instincts.
• Be flexible and have a good team approach.

Additional Information:

• The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using SAP S4/HANA Development.
• Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles.
• Plan and deliver well-structured oral and written communications.
• Strong analytical, problem-solving skills and good communication skills
• Exposure to global clients is preferred.
• Should have Cross-cultural competence with an ability to thrive in a dynamic environment.
• Good experience of team Management – Coach and mentor team members in projects, on asset development, BDs, and overall professional development

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