Service Delivery Ops Lead Senior Manager - ref. c9617503
Designation: Service Delivery Ops Lead Senior Manager
Qualifications:Any GraduationYears of Experience:16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.
Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams."
What are we looking for? "Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.
Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams."
Roles and Responsibilities: "•In this role you are required to identify and assess complex problems for area(s) of responsibility
- The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives
- Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility
- Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters
- Should have latitude in decision-making and determination of objectives and approaches to critical assignments
- Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility
- Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts
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