[ref. d13969424] Kotak Mahindra Bank - Next Gen Relationship Manager-BRANCH BANKING-Branch Banking

Job Description

Job Description

Role:Next Gen Relationship Manager

Position Code: 5964

Roles & Responsibilities:

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers

Sources new bank customers through external individual efforts and acquisition channel

Cross sells bank products to existing set of Branch customers which are mapped

Informs customers of new products or product enhancements to further expand the banking relationship

Plans and conducts special sales initiatives and events for prospective and existing clients

Coordinates with other group companies to provide seamless access to other products

Maintains complete relationship record for assigned customer accounts

Tracks customer complaints/queries and turnaround times for customer satisfactio