Kore AI Solutions Architect | 10 to 13 Years| Pune, Mumbai,Chennai,Hyderabad,Delhi NCR
Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description- Lead the design, development, and implementation of advanced AI-driven chatbots and conversational solutions using the Kore AI platform, ensuring scalability and alignment with business objectives.
- Oversee and mentor teams in the creation of custom chatbot workflows, defining business logic, NLP integration, and ensuring high-quality delivery across multiple channels.
- Drive the integration of chatbots with enterprise-level systems (e.g., CRMs, ERPs) and third-party APIs, optimizing the overall user experience and enhancing functionality.
- Provide strategic input and recommendations for the evolution of conversational AI, staying ahead of industry trends and incorporating cutting-edge technologies to enhance product offerings.
- Manage the full lifecycle of chatbot solutions, including performance optimization, data analytics, and troubleshooting, while ensuring the solutions meet user expectations and business needs.
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.
Primary Skills- Extensive expertise in Kore AI platform development, implementation, and customization of AI-driven chatbots and conversational interfaces.
- Advanced knowledge of NLP, Machine Learning, and Conversational AI to build intelligent, context-aware chatbot solutions.
- Proven experience in system integration with enterprise applications, CRMs, APIs, and third-party services for seamless chatbot functionality.
- Strong background in strategic planning, AI solution architecture, and leading cross-functional teams in chatbot development and deployment.
- Skilled in data analytics for monitoring chatbot performance, conducting optimization, and ensuring continuous improvements to meet business objectives.
With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
The Group reported 2023 global revenues of €22.5 billion.