Senior Consultant, Claims BI and Reporting
Job Description
At AXA XL, we have a dedicated Claims BI and Reporting team that caters to the critical reporting and analytical needs of Claims Function, at large. Our experienced Claims team are specialized in claim handling end -to-end, and the BI & Reporting plays an important role in enabling claims portfolio management and trend analysis, capacity management and Operational and Business KPI monitoring.How do you make a good thing better You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims analysts who see success as a reason to roll up their sleeves and drive for improvement.
As a Senior Consultant BI and Reporting for Claims, you will play a critical role in developing and furnishing reports for analysis to the Shared Services Claims Management and Business Units (internal stakeholders) you will be responsible to oversee the accuracy and timeliness of the reports as a senior and experienced member of the team You will be responsible in assisting the team (and self) develop reporting strategies for KPIs (Key Performance Indicators).
You will create/optimize existing Power BI dashboards that aid in strategic decisions for management. You are expected to integrate AI use-cases and automate legacy reporting, optimize current reporting standards and requirements for the business.
This is an exciting opportunity to be part of a dynamic, global business with multiple avenues to explore opportunities and broaden horizons. You'll be part of a larger claims community/team that are supportive and share a passion for excellence in claim handling and customer service.
DISCOVER your opportunity
What will your essential responsibilities include
.Understand and be the Subject Matter Expert of the business process and operational requirements at a high-level, from a reporting and design standpoint.
.Work with business/ regional stakeholders to understand data requirements, build custom excel based reports to cater to their needs. This includes building macro based or power-pivot based excel dashboards.
.Develop analytical, regulatory, and operational reports and dashboards for (Insurance) Claims data, using business intelligence tools (such as Power BI).
.Building PowerPoint decks for business reviews.
.Support ad-hoc reports and tailor-made reporting requests based on the target audience for further analysis and business decisions (internal/functional management, internal stakeholders or Business and Regional Leads).
.Deliver recurring reports to the Claims Operations Functional Head / Operations Management to drive operational decisions to govern Key Performance Indicators (KPI).
.Manage workload and production of reports in a timely manner, ensuring compliance, governance, and data quality.
.Support initiatives and projects related to data and reporting needs of the business function, with an end-to-end view of the system landscape.
.Display a continuous improvement mindset and improvise existing reporting processes, service, and infrastructure.
You will report to the Senior Manager-Project Management, Claims.
SHARE your talent
We're looking for someone who has these abilities and skills:
Required Skills and Abilities:
.Graduate/Postgraduate in relevant field or Insurance/Finance/Accounting.
.Relevant years of proven experience as a Business Analyst, specifically in the field of business intelligence.
.Experience in Microsoft 365 Suite.
.Excellent in Advance Excel, MS access, VBA macros, and Power BI.
.Practical experience in building dashboards through Power BI in Cloud automation such as Power Automate and similar.
.Advance skills of data analytics and data modelling with reporting front-end tools (MS Power BI or similar).
Desired Skills and Abilities:
.Proven analytical and problem-solving skills.
.Relevant working experience in insurance industry is a plus.
.Effective communication skills, presentation skills, self-management skills, stress resilience and highly organized with good attention for details.
.Self-driven, with the ability to effectively collaborate with cross-functional teams.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at . AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us.
- the foundation of a sustainable planet and society
- are essential to our future.
- from mangrove forests to the bees in our backyard
- by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see axaxl.com/sustainability.