Inside sales associate

Job Description

We are seeking an Inside Sales Associate for its rapidly growing Bangalore-based team

Responsibilities:

• Direct Customer Engagement:
• Call customers/leads to understand conversion likelihood and reasons.
• Interact with customers via WhatsApp through the CRM platform.
• Customer Relationship Building:
• Engage with leads through calls, chats, and other channels.
• Provide information about our products, addressing inquiries and concerns.
• Product Knowledge:
• Develop a deep understanding of our products.
• Effectively communicate product value to potential customers.
• Sales Pitch Customization:
• Customize sales presentations to address unique customer needs.
• Closing Deals:
• Use persuasive skills to close sales deals.
• Overcome objections and secure customer commitment.
• CRM Management:
• Keep accurate records in the CRM system.
• Track leads, opportunities, and measure performance.
• Achieving Targets:
• Work towards sales targets and quotas, attractive incentives based on target achievement.
• Regularly report progress to sales team lead.
• Collaboration:
• Collaborate with other teams for a seamless customer experience.
• Continuous Learning and Adaptability:
• Stay informed about industry trends and continuously improve skills.
• Adapt to changes in products, processes, or market conditions.
• Feedback and Improvement:
• Seek feedback from customers and sales leaders for improvement.
• Actively participate in training programs.
• Documentation:
• Prepare and maintain documentation related to sales activities.
• Adaptability:
• Adapt to changes in products, processes, or market conditions.
• Women and those with prior healthcare inside sales experience are preferred.