Back Office Executive for Freshers

Job Description

Job Overview:

The ideal candidate will have a keen eye for detail, be highly organized, and have excellent communication skills.

Key Responsibilities:

• Data Entry and Management:
• Accurately entering and updating data into internal systems or databases.
• Organizing and maintaining digital files and records.
• Ensuring data is consistent, error-free, and up to date.
• Document Handling:
• Preparing and processing documents as per company requirements.
• Managing and organizing hard and soft copies of company records.
• Assisting in the preparation of reports, presentations, and spreadsheets.
• Customer Service Support:
• Handling customer inquiries and providing timely responses via email or phone.
• Assisting with order processing, invoicing, and delivery status updates.
• Collaborating with other teams to resolve customer issues or queries.
• Administrative Assistance:
• Supporting the management and other departments with routine administrative tasks.
• Scheduling meetings, maintaining calendars, and arranging travel as required.
• Assisting with day-to-day office operations and maintaining office supplies.
• Report Generation and Analysis:
• Assisting in creating daily, weekly, or monthly reports based on the collected data.
• Analyzing data trends and presenting insights to senior management.
• Ensuring reports are accurate and delivered within deadlines.
• Internal Communication and Coordination:
• Coordinating with different departments to ensure the smooth functioning of internal processes.
• Collaborating with team members to ensure timely completion of tasks.
• Communicating effectively within the team to meet objectives.

Skills and Qualifications:

• Educational Qualifications:
• A minimum of a High School diploma or equivalent qualification. Graduates with a background in business, management, or related fields are preferred but not mandatory.
• Technical Skills:
• Basic knowledge of MS Office (Excel, Word, PowerPoint).
• Familiarity with data entry software and customer relationship management (CRM) tools is a plus.
• Soft Skills:
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to prioritize tasks and work under pressure.
• High attention to detail and accuracy in all tasks.
• Good problem-solving and analytical skills.

Experience:

This is an entry-level position, so prior experience is not required. However, any relevant internships or part-time roles in customer service, administrative work, or data entry will be an advantage.

Why Join Us:

• Learning and Development: As a fresher, this role offers an excellent opportunity to gain hands-on experience in office management and administrative operations.
• Career Growth: We believe in fostering growth within our team, and there will be opportunities to advance within the company.
• Friendly Work Environment: We promote a positive and collaborative work culture, where your contributions are valued.