Wireless (WIFI) Administration
Job Description
Role Responsibilities:
Manages existing wireless and switching infrastructure
Involved in new office build activities for wireless and switching structuring
Investigation and remediation of major infrastructure bottlenecks and problems
Installation and configurations of Cisco and Aruba wireless and switching infrastructure, troubleshooting major issues and working independently to resolve issues
Provides on-site and remote support of the deployment and refresh of network wireless and switching hardware
Involved in new build activities for installing and configuring of other network equipment including routers, WAN accelerators, DNS and DHCP, VPN, and firewalls
Develop workflows, process and programmable automation procedures.
Recommend design and document solutions to meet identified customer requirements
Prepare implementation plans for systems or solutions according to defined requirements
Proactively identify gaps, risks and issues and navigate organizational structure to resolve
Provide advanced troubleshooting through proven technical expertise
Manage the change, incident and problem queue within ITIL framework.
Drive vulnerability remediation for WIFI and switching infrastructure.
Responsible for handling P1/Major Incident and escalated issues.
Technical connect with customer in planned meetings and provide reports to stakeholders
Take ownership of customer issues reported and see problems through to resolution.
Support 24x7x365 global organization with a willingness to provide weekend and on-call support
Role and Skillset Qualifications:
Excellent troubleshooting skills
Proficient skillset on Cisco and Aruba wireless and switching technologies
Strong understanding of DNAC, CPI and WIFI technologies.
Good understanding of QOS over Wireless and Network infrastructure
Good knowledge on SSID, policy-based shaping, 802.11x, NAC and ISE technologies
Implementation & troubleshooting experience on Cisco NAC, Cisco ASA, Cisco ISR, Juniper, Arista, Aruba, Cisco Catalyst. Implementations experience of BGP, OSPF, EIGRP, PBR, Route Filtering, Redistribution, Summarization, IP prefix-list and Static Routing.VPC, MLAG, VLAN, Trunking , VTP, STP, MST, Ether-channels.
Strong knowledge on Network & security troubleshooting, packet capture analysis.
Knowledge on SDWAN, DNAC, Python and Ansible network automation would be an advantage
Vendor management skills along with timeline management to complete the activities.