Executive - Customer Support And Sales Jobs Opening in MrMed at T. Nagar, ChennaiLess

• Customer Support and Sales to assist its customers for order support over telephone/ chat channels.

• Customer Support and Sales, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services.Key Responsibilities:Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms.Build and maintain strong relationships with customers.Provide product information and guidance to customers, ensuring they understand benefits and usage.Stay updated on product offerings, industry trends, and competitor activities.Identify and target potential customers to drive sales growth.Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status.Educate customers about new products and promotions.Assist customers with the order process, ensuring accuracy and efficiency.Escalate issues to team leads and persistent issues directly to senior management.Provide follow-up support to ensure customer loyalty and repeat business.Coordinate with logistics to ensure timely delivery of products.Address customer inquiries and resolve issues promptly to enhance customer satisfaction.Ensure a thorough understanding of their needs and effective resolution of their concerns.Demonstrate a temperament for handling customers with care and in a clear and convincing manner.Qualifications:0 to 2 years of experience in voice/ semi voice process in a non-tech roleBachelor's degree in business, pharmacy, or related field (preferred).Proficient in CRM software and Microsoft Office Suite.Previous experience in sales, preferably in the pharmaceutical or healthcare sector.Ability to persuade effectively and demonstrate empathy towards customersFluency in Hindi is mustExcellent communication and interpersonal skills.Strong organizational and time management abilities.Job Location: Chennai(Kindly Note: Fluency in Hindi is must, 0-2 years of experienced candidates are eligible for this position)Job Types: Full-time, Permanent, FresherMore information about this Executive
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• Customer Support and Sales What is the qualification for this job?

Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BA, BBA/BBM, BSc, BSW, BBS What is the hiring Process of this job?

Ans: The hiring process all depends on the company.

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• Customer Support and Sales in our Organisation.

B.Com, B.Pharm, BA, BBA/BBM, BSc, BSW, BBS