Senior Consultant-Technology & Implementation

Overview:

Role Purpose

The Senior Consultant must achieve high personal billability.

Do

• An ambassador for the Wipro tenets and values, secures great feedback from multiple clients
• Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables
• Flexible in approach, ability to coordinate resource with expertise in various areas
• Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills
• Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery
• Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
• Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.,

• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Consistently agrees personal extensions with client
• Demonstrates developing network of relationships with clients and provides required intelligence/insights to solve’ clients business problems
• Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
• Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
• Anchors market research activities in chosen area of work
• Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits
• Thought Leadership
• Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels
• Contributes to team thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study

• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
• Demonstrates contribution to internal initiatives
• Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform
• Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse
• Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro ’Communities’ activities
• Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise
• Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects
• Routinely connects with SMEs to ensure delivery approach considers downstream requirements
• Proactively participates in and suggests ideas for practice development initiatives
• Actively shares knowledge and points of view within the team and within relevant communities of interest

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill

Competency Levels

• Execution Excellence
• Passion for Results

• Business Analysis
• Structured Analytical Thinking
• Solution Building
• Demand Generation
• Client Engagement and Management
• Consulting Tools and Skills
• Client Centricity
• Effective Communication
• Problem Solving and Decision Making
• Change Agility
• Innovation
• Collaboration

Expert

Master

• Enthusiastic, self motivated, team player professional and an ambassador for Wipro
• Reliable strong organisational skills, excellent written and verbal communication/presenting skills
• Works without supervision within defined parameters, takes responsibility accountability for deliverables, recognised as proactive and problem solver
• Expands responsibility on own initiative and demonstrates adaptability and flexibility
• Builds a personal brand and starts to develop a specialization
• Develops cross practice proficiencies and demonstrated product/solution delivery expertise
• Timely compliance to people management processes such as G&Os, appraisals, WLQ and training plans

Deliver

Strategic Objectives

Parameter Description

Measure

(Select relevant measures/ modify measures after speaking to your Manager)

• Support business performance for direct consulting against relevant quarterly/annual targets
• Improve quality of consulting by flawless delivery of transformation engagements
• % of Personal Utilisation Achievement (against target)
• No. of RFI/RFPs responses supported
• No. of transformation engagements delivered
• No. of referenceable clients, testimonials
• Average CSAT, PCSAT across projects

• Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships
• Number and value of downstream opportunities identified for GCG and larger Wipro

• Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth
• Eminence and thought leadership demonstrated through content, citations and testimonials
• Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods
• Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets

• Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives
• Support GCG Account Lead/Account team to grow consulting service portfolio
• Number & $ value of consulting deals in the account supported

• Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies
• Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.

• Individual contribution to People Development and Collaboration Effectiveness
• Distinct participation in and demonstration of:
• Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives
• Knowledge Management - Number of Assets owned and contributed to Consulting Central