ServiceNow Architect

Job Description

Mode of work: Work from Office only.

• 7+ years of experience in ITSM/CSM.
• Leads a team of 3-5 company resources, in the area of expertise, to the conclusion of a project phase including mentoring junior team members in various technologies.
• Ability to work independently, manage multiple priorities, and adapt to changing requirements
• Excellent written and verbal communication skills
• Extensive and excellent hands-on in distinctive skill sets like ServiceNow Product Development, ServiceNow Consulting, Business Advisory, Solution Design, Development and Implementation of IT Processes and Enterprise Service Management, Participation in RFP and Continuous Service Improvement
• Energetic and self-motivated team player/builder with strong Analytical, Interpersonal, and Customer Management skills.
• Experience in Solution Architecture Design, review, and implementation of ServiceNow Projects in areas like ITSM, HRSD, GRC, CSM is an added advantage.
• Must have implemented more than 20+ Service Portals including complex widgets, features, and advanced responsive layout.
• Solution Architecture and Implementation of at least 3+ ServiceNow Store applications.
• Implementation of Legal Service Delivery, Legal Simple Contracts applications, and projects.
• Adopt new ServiceNow features Agent Workspace, Predictive Intelligence, Teams Integration
• Continuous Service Improvement, Service automation, recommendation, and implementation
• Involved in proposal evaluation and formalising responses to RFP / RFI for process consulting
• Extensive experience working in a multivendor environment, collaborating with geographically distributed teams

If you're interested, kindly mail me your updated resume at [Confidential Information] or please do connect with me in LinkedIN.