[ref. z62675304] Service Desk Engineer Jobs Opening in ADITHYA IT SOLUTION PVT LTD at SalemLess
A service desk engineer is the primary point of contact for customers seeking technical support for IT issues. They diagnose, troubleshoot, and resolve issues related to hardware, software, and networks.ResponsibilitiesProvide remote supportPerform user account managementMaintain accurate records of incidents and resolutionsTrain users on how to use IT toolsMonitor systems for reliability and perform updates and backupsRespond to user requests via phone, email, and other channelsLog and manage incidents and service requestsPrioritize and escalate issues as neededSkills and qualificationsExcellent communication skillsStrong technical knowledge of various technologiesAbility to work flexible hoursKnowledge of help desk softwareAbility to work with vendors and support staffAbility to troubleshoot client software and basic network connectivity problemsMore information about this Service Desk Engineer JobPlease go through the below FAQs to get all answers related to the given Service Desk Engineer jobWhat are the job requirements to apply for this Service Desk Engineer job position?
Ans: A candidate must have a minimum of fresher as an Service Desk Engineer What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: BE/B.Tech What are the salary requirements for this job? Ans: The salary range is between 20000 and 25000 Monthly.The Salary will depend on the interview. This Service Desk Engineer is a Full Time in Salem. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Service Desk Engineer is a work from home job?
Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Service Desk Engineer position? Ans: There are immediate 1 job openings for Service Desk Engineer in our Organisation.
BE/B.Tech