Customer Care Executive
Hi-Tech Information & Fast Services Pune
Job Description
Description
We are seeking a skilled Customer Care Executive with 1-3 years of experience to join our team. The ideal candidate will have a proven track record of providing exceptional customer service to clients and the ability to handle high-pressure situations.
Responsibilities- Answering customer inquiries via phone, email, and chat in a professional and timely manner
- Resolving customer complaints and ensuring customer satisfaction
- Providing product and service information to customers
- Keeping accurate records of customer interactions and transactions
- Identifying and escalating issues to the appropriate department
- Maintaining a positive and professional attitude towards customers at all times
- 1-3 years of experience in customer service or a similar role
- Excellent communication skills in English and one other regional language
- Ability to multitask and work under pressure
- Strong problem-solving skills
- Attention to detail
- Familiarity with CRM systems and customer support software
- Ability to work independently and as part of a team
- Flexibility to work in shifts and on weekends
OnActivePune
Job Description
Overview
The Customer Support Executive plays a vital role in the overall customer experience by serving as the initial point of contact for clients seeking assistance. This position is crucial in ensuring customer satisfaction...
VotikoPune
Provide exceptional customer support via calls, emails, and live chat.
4. Consistently surpass performance benchmarks, establishing new standards of excellence.
Requirements:
1. At least 3 years of experience in an international call center setting.
2. ..
Conneqt Business Solutions LimitedPune
Job Description
Description
We are seeking a Customer Support Executive to join our team. The ideal candidate should have 0-2 years of experience in customer support and must be passionate about delivering excellent customer service.
As a Customer...