[ref. i25188604] Application Support Engineer

Educational Qualification : 15 years full time education

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations.

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Ensure effective communication within the team.
• Implement best practices for application support.
• Conduct regular performance evaluations for team members.

• Must To Have Skills: Proficiency in IBM WebSphere MQ.
• Strong troubleshooting skills in application support.
• Experience in monitoring and maintaining critical business systems.
• Knowledge of ITIL framework for incident and problem management.
• Familiarity with scripting languages for automation.

• The candidate should have a minimum of 5 years of experience in IBM WebSphere MQ.
• This position is based at our Bengaluru office.
• A 15 years full-time education is required.