Procurement Administrator - Mumbai

Overview:

NSC Global is currently looking for a Procurement Administrator to join our growing company.

NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

Role Description for Procurement Administrator

Location: Mumbai office

Purpose of Role:

To deliver an administrative function to the Global Procurement team consisting of Partner Management Team, Service Support Desk and Procurement team, processing with excellent internal and external communication

Responsibilities:

Principle Duties and Responsibilities:

• Ensure all service desk tickets are actioned on time within 1 day SLA
• Handle invoicing issues with partners and internal stakeholders
• Escalate tickets as per the escalation matrix defined
• Ensure Purchase orders are created and approved on time
• Ensure reports are updated with accurate information
• Raise issues during conference calls on open tickets
• Handle ad-hoc projects as assigned by the Management from time to time
• Be the first point of contact for suppliers reference updating of orders and respond to any queries on existing orders from Service Support & Account Support.
• Produce supplier lead times on request
• Processing of Supplier Orders in Navision
• Provide updated order progress to Internal customers from point of entry to completionLiaising with the service support buyers & procurement buyers to ensure orders are placed with supplier on time and to obtain accurate etasLiaise with the internal Departments to ensure the order goes out within acceptable time frames
• Notify service support if ETA’s change on an order or there are potential issues that will hold the entry.
• Provide ad-hoc administrative support for facilities, lead times for bids/large projects)
• Ad-hoc reporting

Qualifications:

Skills Profile:

• Professional and friendly manner
• Clear & Concise Communication Skills
• Navision Skills
• Advanced Knowledge of Microsoft Excel
• Organisational Skills
• Time management
• Proven Reliability
• Commercial Awareness
• Team Player
• Good personal management skills with a particular emphasis on timeliness and attention to detail
• Knowledge on IT and networking industry would be an advantage

Key Results Areas:

• 100% Accurate processing
• 100% Accurate Order Entry
• POs’ to be placed and approved with set SLAs’
• Good personal management skills with a particular emphasis on timeliness and attention to detail

• 11:30 AM IST to 8:30 PM IST