Application Support Engineer
Accenture Mumbai
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP TM Transportation Management
Good to have skills : Application Packaging
Minimum 7.5 year(s) of experience is required
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP TM Transportation Management
Good to have skills : Application Packaging
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise.
Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure timely resolution of application issues and incidents.
- Perform root cause analysis and implement preventive measures.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Conduct regular system audits to identify areas for improvement.
- Must To Have Skills: Proficiency in SAP TM Transportation Management.
- Good To Have Skills: Experience with Application Packaging.
- Strong understanding of software development lifecycle and application support processes.
- Experience in troubleshooting and resolving application issues.
- Knowledge of database management systems and SQL queries.
- Familiarity with ITIL framework and incident management processes.
Additional Information:
- This position is based at our Mumbai office.
OracleMumbai
Qualifications
• Mandatory
• A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application
• Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders...
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Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis...
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