[ref. k53681200] Infra Tech Support Practitioner
Accenture Jaipur
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : IBM WebSphere MQ & Message Broker Administration
Good to have skills : No Function Specialty
Minimum 3 year(s) of experience is required
MQ
ACE
BizTalk
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : IBM WebSphere MQ & Message Broker Administration
Good to have skills : No Function Specialty
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Ensure smooth operation of production and development systems.
- Troubleshoot and resolve hardware and software issues.
- Implement technology at the operating system-level.
- Collaborate with team members to provide technical support.
- Document and maintain system configurations.
- Must To Have Skills: Proficiency in IBM WebSphere MQ & Message Broker Administration.
- Strong understanding of system maintenance and troubleshooting.
- Experience in implementing technology at the operating system-level.
- Knowledge of hardware and software support.
- Familiarity with server and network areas.
MQ
ACE
BizTalk
RHPAM/Drools"
Additional Information:- The candidate should have a minimum of 3 years of experience in IBM WebSphere MQ & Message Broker Administration.
- This position is based at our Jaipur office.
- A 15 years full time education is required.
Ritu PlacementsJaipur
Job Description
We are Hiring for customer support, Technical support executive for voice/ chat/email for international BPO.
only Work from office.
salary: 27 K to 40 K CTC
Qualification: Min 12 th pass and Excellent with English communication...
AccentureJaipur
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running...
Ritu PlacementsJaipur
Job Description
We are Hiring for customer support, Technical support executive for voice/ chat/email for international BPO.
only Work from office.
salary: 30 K CTC to 40 K CTC
Qualification: Min 12 th passed, Excellent with English...