Customer Relationship Manager - Chennai
Elite Elevators Chennai
Job Description
Skills:Hindi, customer handling, Customer Satisfaction, Customer Support, Customer Relationship Management (CRM), Kannada, Interpersonal Skills, Communication,
Designation - CRM
Location - Palavakkam , Chennai
Language Preferred - Expert in Hindi OR Telugu OR Kannada
Experience - Freshers- 4 years
Immediate Joiners
Job Description- Building and maintaining relationships with clients and key personnel.
- Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team regarding opportunities for further sales within key clients.
- Escalating and resolving areas of concern as raised by clients.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Follow up on customers to ensure they are satisfied with the product/service received.
- Excellent communication skills in English, and Hindi/Telugu
- Good relationship management and networking skills.
- Pleasing personality with the ability to understand client needs and execute the same.
- Who enjoys working in a highly charged environment.
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Well versed in MS Office- Excel/Word/PowerPoint
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