Team Manager - Talent Acquisition
Job Description
As aTeam Manager - Talent Acquisitionwith Business Support Service Line at DHL Global Forwarding Freight (DGFF) Global Service Center (GSC), you will be responsible for leading and improving Talent Acquisition Team, ensuring seamless transitions, and fostering stakeholder engagement also considering successful delivery ofreports and KPIs required by the business.They will work closely with ourcustomers and regular Talent Acquisition Leads, Business Partners, Internal Support team for various activities linked towards achieving talent acquisition goals.
This position will requireextensive knowledge of talent acquisition, reporting tools, Logistics business and team managing experience.
IN THIS JOB YOU WILL:
- Develop and Execute Recruitment Strategy: Develop and implement a comprehensive talent acquisition strategy aligned with the organization's business objectives.
- Build and Lead High-Performing Team: Recruit, develop, and manage a team of talented recruiters to ensure efficient and effective execution of recruitment processes.
- Source and Attract Top Talent: Utilize various sourcing channels, including social media, job boards, employee referrals, and networking to identify and attract qualified candidates.
- Manage Candidate Experience: Provide a positive and engaging candidate experience throughout the recruitment process, from initial contact to offer acceptance.
- Partner with Hiring Managers: Collaborate closely with hiring managers to understand their specific needs and provide guidance on recruitment strategies and candidate selection.
- Measure and Analyze Recruitment Metrics: Track and analyse key recruitment metrics to assess the effectiveness of recruitment efforts and identify areas for improvement.
- Set team goals and objectives, monitor performance, and provide regular feedback.
- Foster a collaborative and inclusive team environment.
- Oversee the preparation and delivery of regular and ad-hoc reports to Business Partner and and Internal stakeholders.
- Ensure the accuracy and completeness of all reports, identifying and addressing any discrepancies.
- Develop and maintain reporting tools and dashboards to support business needs.
- Identify opportunities for process improvements and implement solutions to enhance reporting efficiency and accuracy.
- Stay updated with industry best practices and incorporate relevant techniques and technologies.
- Work closely with various departments to understand reporting requirements and deliver insights that drive decision-making.
- Present complex data in a clear and concise manner to non-technical stakeholders.
- Ensure all reporting processes comply with internal policies and external regulations.
- Maintain comprehensive documentation of reporting processes and methodologies.
- Create Raw Data and Analysis for talent acquisition customers.
- Create MBR and QBR data package for Business Partner for their business overviews
YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:
- Graduate (Bachelor's degree from a recognized University in any discipline)
- Strong proficiency in reporting tools and ATS (Application Tracking Systems)
- Strong English skillset in verbal/written is required
- Knowledge on visualization Tools
- Proficiency with handling global reporting with DHL's customers
- Strong analytical Skills
- Experience with advanced statistical methods and data analysis techniques.
- Knowledge of talent acquisition industry-specific reporting requirements and regulations.
- Ability to consistently manage demanding internal and external senior stakeholder
Job Location: Mumbai
The Freight Forwarding experts since 1815, DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with presence in more than 100 countries. As the Global Service Center (GSC) of DGFF, we offer a wide range of captive shared services across the globe with the strength of our people & technology.
GSC has experienced, diverse, and passionate teams that value adds to DGFF partners through our expertise in process and service management, and robotics, AI/ML delivery capabilities. We operate out of five locations - Mumbai, Chennai, Chengdu, Manila, and Bogota.
We are recognized as Global Top Employer. Through our people-first culture, we help our employees realize their full potential with our GSC's in-house learning and developmental arm - GSC Academy. We endeavor to provide our employees with a holistic all round development and an elevated learning curve that fosters their career progression.
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