[ref. s3395701] Field Service Engineer, Inter
Overview:
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.Learn more about what we do.
Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities:
Responsible for Test Equipment Calibrations in lab & Volume On-Site Calibration (VOSCAL) assignments with broadly defined objectives. Works on on-site customer service and support assignments with broadly defined objectives.
Solves straight-forward issues, challenges, and problems within field of specialization. Solves non-routine issues, challenges, and problems within field of specialization.
Need to have knowledge in Electronics Test & Measuring equipment measurements, uncertainty calculations.
Should be well versed & experienced in handling with ISO 9001:2015 & ISO/IEC 17025:2005 standards & accreditation audits.
Responsible for proving the competence to calibrate signed-off models correctly and compliantly as per the documented skill Metrix.
Lead the VOSCAL Campaign -- Leads the team of technicians to complete the onsite calibration in compliance to Keysight deliverables, ensure process adherence and quality guidelines at onsite, Calibration report correctness and archiving, Ensure daily updates with customer and VPM’s and customer satisfaction.
Plan VOSCAL Setup at customer location ensuring site Inspection, Proper ETE box unpacking, station setups, Server and Client setup and Systems with updated software versions.
Exercises good discretion in use of time and other Keysight resources, maximizes the use of existing assets, multitask effectively, Support/Solves any challenges with other stations/Technicians and ensures Keysight resources are used properly.
Responsible to actively participate in the External and Internal Audits with respect to demonstrating Calibration activity, Estimating, and computing Measurement Uncertainty as per the pre-defined and validated procedures. Shall be a part of local accreditation audits in demonstrating the CMC as per the pre-defined Procedure.
Calibration Team lead will be responsible to actively participate in the Quality Initiative programs which includes assurance of quality of calibration results. Willingness to travel extensively in India and within Bangalore. Curiosity to learn new technologies.
Qualifications:
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***Keysight is an Equal Opportunity Employer.***
Bachelor’s or master’s Degree or University Degree or equivalent in field of Electronics or electronics & communications. Experience in calibration and maintenance of Test and measurement equipment Requires general proficiency with tools, systems, and procedures to accomplish job.
Excellent team spirit, ability to work in an environment where the commitment to deadlines for our customers will be a priority
Good communication skill (verbal/written/speaking)
Expertise & experience in MS office (Excel, word, Power Point)
Good to have Lean practitioner certified or awareness.