[ref. x34870924] Roche - IT Project + Service Delivery Manager

Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

IT Project Manager Job Description

The Position: Project Manager for Roche, Pune, India within Product Delivery Management Chapter

Additionally, they must possess a solid foundation in service delivery, ensuring projects align with business objectives and customer needs.

Key Responsibilities / Your work includes:

• You will be working initially within R&D Cluster and closely partnering with business domains and senior stakeholders globally.
• Have the accountability for in scope, in budget and on time delivery of the projects in scope of the program.
• Develop and manage project plans, including project scope, timeline, budget, timesheets and resource allocation.
• Adopt the Roche Delivery Management Capability framework and Roche Ways of working throughout the project lifecycle.
• Create and run project governance structure covering the deployment of the initiative and supporting projects.
• Navigate in a complex global environment spanning across multiple functions and covering processes and IT solutions.
• Lead and motivate cross-functional teams to ensure project goals are met.
• Communicate project status and progress to stakeholders, steering committee on a regular basis.
• Ensure project deliverables are properly documented and archived.
• Collaborate with service delivery teams to ensure projects align with business objectives and customer needs.
• Develop and implement service delivery strategies to improve project outcomes.
• Continuously assess, manage and adequately report risks throughout the program/projects life cycle. Plan, negotiate and monitor contingency against the project risks and actively create scenario planning for major project risks on critical path.
• Monitor and evaluate service delivery performance to identify areas for improvement.

• Bachelor's degree in computer science, information technology, or a related field.
• 5+ years of experience in project management, preferably in an IT environment.
• Good knowledge of Life Sciences, GxP background would be an additional benefit.
• Experience in leading and motivating cross-functional teams.
• Solid background in service delivery, including experience in aligning projects with business objectives and customer needs.
• Excellent communication, interpersonal skills with demonstrated proficiency in influencing, negotiating and effective global collaboration in a complex matrix organization.
• Good knowledge of cultural differences and the impact of this on communication and working styles
• Proficiency in project management software, such as Microsoft Project and ServiceNow.
• Service orientation mindset to shape a high quality and reliable project delivery.
• Demonstrated ability to successfully direct, coordinate, and strategically integrate multiple streams of information and activities
• Willing to stretch beyond your comfort zone to learn new skills in a rapidly changing environment and have the ability to build and maintain business relationships.
• Exhibit a Lean-Agile Mindset and excels at agile practices. Familiar with SAFe Methodology.
• Enterprise mindset with focus on continuous delivery through collaboration, and bringing people together to work towards the same purpose across organizational boundaries.
• Exhibit intellectual curiosity and integrity and have a strong passion for innovation, process automation and optimization.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits & flexibility: competitive salary, annual bonus, coaching / mentoring opportunity, buddy program, team buildings. We also ensure flexibility, to help you find your balance. We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.