Sr Analyst_MST Reporting
Job Description
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates.Based in Bengaluru, Lowe's India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe's customers. Lowe's India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services.
Lowe's India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in
Job Summary
Build, maintain, and deliver complex scorecards and dashboards to represent critical metrics through business and functional knowledge to ensure timely insights from the same are available to the Field & Sr. Leadership team. Perform data analysis and derive insights (via root cause analysis, trends/patterns, etc.) from the data points and share them with concerned stakeholders.
Roles & Responsibilities
Core Responsibilities:
- Identify data sources & streamline data pulls to be utilized in multiple dashboards across teams. Further, build & maintain weekly, quarterly, and seasonal reporting, dashboards, and scorecards.
- Deliver execution along with reporting within prescribed timelines with an expected level of quality.
- Publish weekly MST performance dashboard to track and monitor store & MST performance to Store Leadership team.
- Collaborate with local & global partners on a regular basis to understand business-related processes/updates and bring back learnings to the team. In addition, solve any function or business-related issues or discrepancies.
- Lead complex business problems, while owning the transition of new with new SOP in collaboration with local & global stakeholders.
- As a functional SME, identify and drive process improvements & automation efforts by partnering with the Product & Technology team. In addition, proactively provide insightful information like a thought leader.
- Monitor process audits and partner with the team on implementing preventive & corrective action items.
- Build global partnerships through regular interactions with local/global stakeholders for seamless execution.
- Work in a team environment with a focus on achieving team goals vs individual goals by owning & implementing best practices.
- Act as a mentor for the new hires within the team.
- 4 - 6 years of Retail Experience
Education Qualification & Certifications (optional)
Required Minimum Qualifications- Bachelor's degree with 5-6 years of relevant experience
- Master's degree in data Analytics / Retail / Operations Management with 4+ years of relevant experience
Skill Set Required
Primary Skills (must have)- Experience in Data mining and visualization tools such as PowerBI, Excel, and Knime/ SQL(Advanced)
- Experience working with Power App & Power Automate
- Project Management (Intermediate)
- Experience/understanding of Retail Industry (local or global)
- Strong communication skills ability to comprehend, articulate, and seamlessly communicate locally and globally
- Process Improvement / Automation experience
- Problem Solving ability to leverage data, information, and visuals to solve business and execution challenges. Identify ways of improving processes.
- Working in the Global Operating Model
- Python
- Tableau
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.