Patient Care Coordinator - Hyderabad, India

Position: Patient Care Coordinator - Hyderabad

Position Purpose

The purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.

The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

• Liaise with hospitals, distributors, pharmacies and patients
• Co-payment reimburse solution administration
• Work closely with the Program Manager to secure patient file approval
• Ensure that patient file are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline
• Carry out patient, Doctor, Pharmacy and private sector visits for project flow
• Ensure that current patients receive their medications quickly and efficiently
• Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program
• Maintain and update electronic Program files, including patient and quality assurance data
• Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
• Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
• Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)
• Conduct administrative duties for the office

• Work closely with Line Manager and Program Assistant in the region
• Reporting to the Line Manager in region
• Work with the related divisions of Axios
• Maintain ongoing and frequent communication with Axios staff including Axios global staff

• Application of job Knowledge
• Concern for Order and Quality
• Adaptability and flexibility
• Dependability
• Teamwork

• The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
• Flexibility in ability to travel as well as working hours is essential

Requirements

Bachelors Degree in Scientific or Healthcare Field

1. 3 years experience medication ordering, supply chain and data entry

2+ years working directly with patients in hospital or medical center or as a pharmacist

The role is based in Hyderabad so the successful person must be based in Hyderabad

We are an international organisation so you must also be fluent or have a strong command of written and spoken English

Benefits

Competitive Salary

Training and Development

Career Progression

International Exposure