[ref. j28868100] Customer Support Executive

Job Description

We are Hiring !!

Call or Whatsapp = 9420115156 || 7796671011

• Resolving Customer issues through inbound calls and emails using query solving techniques and providing clear and concise information.
• Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.
• Listen actively to customer needs, concerns, and feedback, and respond appropriately.
• Accurately document customer interactions and update records in the CRM system.
• Collaborate with team members and other departments to resolve complex issues.

• Min 6 month of international Voice experience
• Experience resolving customer issues in billing,
• Demonstrated communication skills.
• The clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situations with customers.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in US environment (Rotational shifts/5 Days a week).
• Customer Centric & Logical Thinking & Need to be Spontaneous.
• Ensure Timely & Professional Responses to all Queries.

• Cab Facility both ways [ Pick up and drop within Transport radius ].
• Immense Growth
• Loyalty bonus upto 20k

Call/Whatsapp

+91 9420115156 // 7796651011 // 7796671011