Operations Executive

Timesheet Management:

• Oversee and manage the submission, approval, and tracking of employee timesheets.
• Ensure compliance with company policies and government regulations related to working hours, overtime, and payroll.
• Work closely with department managers to address discrepancies and ensure timely payroll processing.

Statement of Work (SOW) Management:

• Assist in the creation and administration of Statements of Work (SOW) for contract employees, consultants, and project-based teams.
• Ensure alignment with contractual terms, performance expectations, and deliverables.
• Maintain accurate records of all SOWs and ensure compliance with internal processes and external regulations.

Grievance Handling:

• Serve as a point of contact for employee concerns and grievances.
• Investigate, mediate, and resolve conflicts between employees, ensuring fair and respectful solutions.
• Assist in the documentation of grievances and resolution processes, maintaining confidentiality and compliance with legal requirements.

People Management Support:

• Provide day-to-day HR support to employees across various departments.
• Assist in employee engagement initiatives, training programs, and performance management processes.
• Support HR in employee onboarding, promotions, transfers, and offboarding procedures.
• Assist in the monitoring of employee performance and career development.

HR Documentation & Reporting:

• Maintain and update employee records, ensuring all documents are accurate, complete, and up-to-date.
• Prepare HR reports and presentations related to employee performance, timesheet data, and grievances.

Compliance & Policy Adherence:

• Ensure adherence to HR policies, labor laws, and company procedures.
• Stay informed on changes in labor legislation and HR best practices to ensure company policies remain compliant.

• 5+years of experience in an HR Officer or HR Executive role, with a focus on timesheet management, grievance handling, and employee relations.
• Hands-on experience with HR software and tools for payroll, time tracking, and reporting.
• Knowledge of project-based work environments and familiarity with Statement of Work (SOW) contracts.
• Ability to manage multiple priorities and meet deadlines.