Service Delivery Ops Lead Manager - Accenture
Designation: Service Delivery Ops Lead Manager
Qualifications:Any GraduationYears of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.
Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams."
What are we looking for? "Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.
Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams."
Roles and Responsibilities: "•In this role you are required to identify and assess complex problems for area of responsibility
- The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
- Requires adherence to strategic direction set by senior management when establishing near-term goals
- Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
- Some latitude in decision-making in involved
- you will act independently to determine methods and procedures on new assignments
- Decisions individual at this role makes have a major day to day impact on area of responsibility
- The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts
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