General Manager - Operations

Job Description

General Manager (GM) of Operations is responsible for overseeing and managing the day-to-day operational functions of a company or specific department within an organization. This role requires strong leadership, strategic planning, and decision-making skills to ensure the company's operations run efficiently and meet business goals. Here's a breakdown of a typical GM Operations job description:

Key Responsibilities:

Operational Leadership:

• Lead and manage daily operations across various departments.
• Ensure the smooth and efficient functioning of production, distribution, customer service, or other operational areas.
• Develop and implement operational strategies to meet business objectives and improve efficiency.

Process Optimization:

• Analyze operational processes and identify opportunities for improvement.
• Implement lean manufacturing or other process improvement methodologies.
• Oversee workflow optimization to ensure cost-efficiency and high productivity.

Budget & Financial Management:

• Develop and manage operational budgets.
• Monitor financial performance and make adjustments to ensure cost-effectiveness.
• Oversee resource allocation and financial forecasting for operational areas.

Team Management:

• Lead, mentor, and motivate teams within the operations department.
• Oversee hiring, training, and performance management of staff.
• Foster a positive work environment and promote collaboration across departments.

Strategic Planning:

• Collaborate with senior management on company-wide strategic planning.
• Develop and implement long-term operational strategies aligned with company goals.
• Set performance targets, track key performance indicators (KPIs), and report results to executives.

Stakeholder Communication:

• Maintain communication with executives, clients, vendors, and other key stakeholders.
• Report on operational performance and suggest areas for improvement or investment.

Required Skills and Qualifications:

Education: A bachelor's degree in business administration, operations management, industrial engineering, or a related field. An MBA or other advanced degree may be preferred.

Experience: At least 5-10 years in a managerial role, preferably with experience in operations or supply chain management.

Skills: Strong leadership, problem-solving, decision-making, communication, and analytical skills. Proficiency in data analysis and using business software for reporting and process management.

Industry Knowledge: Familiarity with industry-specific tools, technologies, and operational strategies.

Interested candidates can share their resume on: [Confidential Information] or call directly on: 9289550058

Regards

Surbhi Jain