Assistant Manager Operations

apartmentVertex Group placeGurgaon calendar_month 

Job Description

Company Description

Vertex Global Services is a renowned Business Optimization Solutions provider globally, ranked 19th amongst the 50 most innovative companies worldwide. Vertex offers a wide range of services such as Managed services, HRO, Performance marketing, AI & Digital ed-tech platform, with a strong commitment to sustainability and culture.

Recognized as the Best Place To Work, Vertex aims to create shared success for its customers, employees, shareholders, partners, and communities.

Role Description

This is a full-time Assistant Manager Operations (BPO) role located in Gurugram. The Assistant Manager Operations will be responsible for overseeing day-to-day operational activities, ensuring smooth workflow, managing a team, and optimizing business processes for efficiency and quality.

Qualifications
  • Experience in BPO operations management and team leadership
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficiency in project management and process optimization
  • Knowledge of business operations and industry trends
  • Bachelor's degree in Business Administration, Operations Management, or related field
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