Associate Director - Crew Audit and Compliance (IFS)
Job Description
Designation: Associate Director - Regulatory Compliances & Projects (IFS)Reports to: Director Safety & projects
Minimum Qualification:
Shall possess minimum experience of 10 years in service/aviation industry and shall have attained 25 years at the time of application with minimum basic qualification Graduate/ Equivalent Degree Desirable.
Job Overview:
Responsible for ensuring Cabin Crew operations are conducted in accordance with applicable regulations and standards of the Airlines via effective monitoring of reports via various sources like flight reports, audit and surveillance reports and Hazard reports.Using data analysis to improve safety and service quality on board. In absence of Director - Safety & Projects (IFS), Associate Director - Regulatory Compliances & Projects (IFS) will take over responsibilities in coordination with HOD IFS.
Responsibilities and Duties:
Accountable to Maintain safety standards for IFS and ensuring investigations are conducted as may be required on case-to-case bases to identify root cause of deviation(s)
Responsible to ensure IOSA compliance in all areas of Cabin Crew operations and monitor and suggest changes to policies and procedures where required.
Accountable for closing audit/ surveillance findings raised via various regulator, departments internal audit program and Flight safety.
Accountable for flight reports monitoring and identifying trends if any.
Identifying trends to enhance IFS safety and service experience via Data Analysis.
Responsible for Fatigue report monitoring and sharing reports with senior management.
Accountable to ensure internal quality control program is executed as defined in OPM (Base audits, surveillance and FDTL monitoring).
Responsible to liaison with AVP Regulation and Compliance /Cabin Safety Training Manager/Alternate Cabin Safety Training manager/ training team to enhance safety and review processes basis trends related to Cabin Crew and flight basis feedback received from Flight Report and other forums.
Ensuring safety-related information, including organizational goals and objectives, are made available to all key personnel through established communication processes.
Being involved with actual or practice emergency responses and in the development and updating of the emergency response plan and procedures.
Analyze data on a regular basis related to IFS and recommend changes in order to enhance processes and crew related tasks.
Shadow Director Safety standards and projects on assigned IT/IFS projects and take charge of projects assigned in person. These projects will encompass IFS related Service Standards, Operations & Safety requirements.
Focusing on enhanced CRM through reports received via CTR (Commander trip report).
Additionally, he/she would be responsible to conduct duties as mentioned in SMS chapter (section 9), 9.2.6, 9.2.7, 9.3.3, 9.7-9.10, of OPM and security policy (as applicable).
Shall be involved in risk management for IFS (refer chapter 9 of OPM).
Ensure that Hazard Register and risk register are updated at designated location
Note:- In the absence of Associate Director
- Regulatory Compliances & Projects (IFS).
- Quality Control and SMS (IFS) shall take over the responsibility in coordination with Director
- Safety & Projects (IFS)