Application Support Engineer

apartmentAccenture placeBangalore calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 7.5 year(s) of experience is required

Educational Qualification : Minimum 15 Years of Full-Time Education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users.

Your expertise in PeopleSoft PeopleTools will be utilized to troubleshoot and resolve technical issues. Join our team in Gurugram and contribute to the success of our organization.

Roles & Responsibilities:
  • Expected to be an SME, collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure smooth functioning of critical business systems.
  • Identify and resolve issues within multiple components of the applications.
  • Troubleshoot and resolve technical issues related to PeopleSoft PeopleTools.
  • Collaborate with cross-functional teams to address system-related challenges.
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in PeopleSoft PeopleTools.
  • Strong understanding of software development life cycle (SDLC) and application support processes.
  • Experience in troubleshooting and resolving technical issues in PeopleSoft applications.
  • Knowledge of SQL and database concepts.
  • Experience in analyzing and debugging PeopleSoft PeopleCode.
  • Good To Have Skills: Experience with PeopleSoft Financials or HCM modules.
  • Familiarity with PeopleSoft upgrade and patching processes.
  • Experience in performance tuning and optimization of PeopleSoft applications.
Additional Information:
  • The candidate should have a minimum of 7.5 years of experience in PeopleSoft PeopleTools.
  • This position is based at our Gurugram office.
  • A minimum of 15 years of full-time education is required.
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