ICS - International Customer Support

apartmentVIBRANT STAFFING SOLUTIONS PVT LTD placeNoida calendar_month 

Job Description

Skills:
Excellent english, Technical Support, Business Process Outsourcing (BPO), Customer Service, International, Customer Support,
international customer service representative,
your job duties include answering customer calls and inquiries,
tracking the delivery to ensure the product or service is delivered on time,

serving as the primary liaison between the company and client.

Understanding customer concerns

Handling customer complaints

Processing orders and transactions

Answer customer questions

Collecting and analyzing customer feedback

Communicating within the company

Designing customer service protocols

Resolving issues quickly

Training staff

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