Application Tech Support Practitioner
Accenture Chennai
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Splunk Enterprise Architecture and Design
Good to have skills : Splunk Administration, Dynatrace Administration
Minimum 3 year(s) of experience is required
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Splunk Enterprise Architecture and Design
Good to have skills : Splunk Administration, Dynatrace Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Provide timely and effective technical support to clients.
- Troubleshoot and resolve system or application issues.
- Collaborate with cross-functional teams to enhance system performance.
- Document and maintain technical support processes.
- Stay updated with the latest trends in Splunk Enterprise Architecture and Design.
- Must To Have Skills: Proficiency in Splunk Enterprise Architecture and Design.
- Good To Have Skills: Experience with Splunk Administration, Dynatrace Administration.
- Strong understanding of system architecture and design principles.
- Knowledge of ITIL framework and incident management processes.
- Experience in analyzing and interpreting system logs for troubleshooting purposes.
- The candidate should have a minimum of 3 years of experience in Splunk Enterprise Architecture and Design.
- This position is based at our Chennai office.
- A 15 years full-time education is required.
AccentureChennai
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class...
AccentureChennai
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class...
AccentureChennai
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class...