Sr. Product Marketing Manager, Customer Shopping and Delivery Experience
This role will entail partnering closely with internal and external stakeholders, and owning products that align customer benefits with long-term financial goals. This individual will engage with related product and program managers, marketing, finance, and leadership teams.
This position requires superior analytical thinkers, able to quickly approach large ambiguous problems and apply your technical, business, and engineering expertise to rapidly prototype and deliver solutions. Successful candidates must like working in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts, and align research focuses on Amazon’s strategic needs.
Key job responsibilities- You will build products that deliver YY million $ to the top line or save XX million $ on the bottom line.
- You will not only be responsible for "recommendations" but actual improvements made to bottom or top line.
- You will engage with senior leadership on drafting proposals for new concepts, improvement plans, 3-year strategy and outlook.
- You will be a subject matter expert in best in class shopping, customer, and delivery experience policies at Amazon.
- You will understand intricate details of our fulfillment and ordering systems along with their impact on ground-level
- You will develop comprehensive product plans, incorporating market requirements and the competitive arena.
- Effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- You will work on building a unified Customer and Shopping Experience for Amazon.in and other emerging marketplaces.
- You will own the PRFAQ and execution of the product features.
- You will be the gate keeper of any CX changes that impact shopping and delivery CX.- Experience using data and metrics to drive improvements
- 6+ years of professional non-internship marketing experience
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs- Experience using any of SQL or other analytical tools for conducting data analysis
- Experience with customer segmentation, profiling, and targeting