Customer Support Executive Jobs Opening in My Classboard at Madhapur, HyderabadLess

Job descriptionRole and responsibilities• Provide timely and effective support to clients regarding their ERP system inquiries and issues.• Offer guidance on ERP system functionalities and best practices to enhance user experience.• Diagnose and troubleshoot technical problems related to the ERP system.• Assist clients with system updates, patches, and maintenance activities.• Maintain clear and professional communication with clients through various channels.• Keep clients informed about the status of their support requests and any changes in the system.• Build and maintain positive relationships with clients to ensure high levels of customer satisfaction.• Gather feedback from clients to identify areas for improvement in the ERP system and support services.Qualifications:1. Graduation is mandatory.2. Bachelor's degree in any field or equivalent work experience.3. Previous experience in a customer support or similar role, preferably in a technology or ERP company.4. Excellent communication skills, both verbal and written.5. Strong problem-solving skills and the ability to think critically and analytically.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?

Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

B.Com, BA, BBA/BBM, BCA, BSc