Service Delivery Operations Representati
Accenture Bangalore
Project Role : Service Delivery Operations Representati
Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing work assignments, ensuring efficient service delivery, and maintaining high-quality standards.
Roles & Responsibilities:- Expected to be an SME
- Collaborate and manage the team to perform
- Responsible for team decisions
- Engage with multiple teams and contribute on key decisions
- Provide solutions to problems for their immediate team and across multiple teams
- Manage service delivery quality and cost
- Assign and manage work assignments
- Drive people management activities for the delivery team
- Must To Have Skills: Proficiency in Infrastructure Service Management
- Good To Have Skills: Experience with IT Service Management
- Strong understanding of ITIL framework
- Experience in incident management and problem management
- Knowledge of service level agreements (SLAs) and service level management
- Familiarity with change management processes
- Excellent communication and interpersonal skills
- The candidate should have a minimum of 7.5 years of experience in Infrastructure Service Management
- This position is based at our Bengaluru office
- A 15 years full time education is required
AccentureBangalore
Project Role : Service Delivery Operations Lead
Project Role Description : Manage end-to-end operations for client deals and delivery capabilities for a complex offering. Own service quality, cost, and leadership of delivery teams. Contribute...
Hitachi EnergyBangalore
Job Schedule:
Full time
Remote:
No
Job Description:
Mission Statement:
We are looking for a Service Delivery Manager who will be managing or performing work across multiple areas of an organization's overall IT Platform/Infrastructure including...
AccentureBangalore
Skill required: Employee Service - HR Delivery - HR Delivery Strategy
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 - 3 Years
About Accenture
Accenture is a global professional services company...