Application Support Engineer

apartmentAccenture placeMumbai calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations.

Roles & Responsibilities:
  • Expected to be an SME
  • Collaborate and manage the team to perform
  • Responsible for team decisions
  • Engage with multiple teams and contribute on key decisions
  • Provide solutions to problems for their immediate team and across multiple teams
  • Ensure effective communication within the team
  • Implement best practices for software support
  • Conduct regular performance evaluations
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in Red Hat OS Administration
  • Strong troubleshooting skills
  • Experience in system monitoring and maintenance
  • Knowledge of scripting languages like Shell or Python
  • Familiarity with ITIL framework
Additional Information:
  • The candidate should have a minimum of 5 years of experience in Red Hat OS Administration
  • This position is based at our Mumbai office
  • A 15 years full time education is required
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