Customer Support Executive Jobs Opening in Job Advisors Consultancy at Kharadi, PuneLess

Job Opening: Excellent Communication Skills RequiredPosition: Customer Support ExecutiveRequirements:Excellent communication skills (both verbal and written)Ability to work in rotational shiftsOpen to both freshers and experienced candidatesAny graduate can applyInterested candidates can apply by sending an email to us.Key Responsibilities1. Customer Interaction & Query ResolutionHandle inbound and outbound calls, emails, and chats to assist customers.Address customer queries, complaints, and service requests professionally.Provide accurate information about products, services, and policies.2. Problem-Solving & EscalationIdentify customer issues and provide timely solutions.Escalate complex cases to senior support teams or relevant departments.Follow up with customers to ensure their issues are resolved.3. Data Entry & DocumentationMaintain customer records and interactions in CRM software.Update customer details, service requests, and complaint resolutions.Generate daily/weekly reports on customer interactions and resolutions.4. Customer Satisfaction & RetentionEnsure a positive customer experience by handling queries efficiently.Suggest upgrades, additional services, or solutions to improve customer satisfaction.Conduct follow-ups and feedback collection to enhance service quality.5. Compliance & Quality StandardsFollow company policies, call scripts, and service protocols.Adhere to data security and privacy guidelines.Participate in training sessions and skill development programs.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?

Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

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