IT Manager (Pharma and Health)
Job Description
IT Manager
Posted by: Shree Ramkrishna Exports Pvt Ltd
Company Description
SRK Exports has grown to become a globally trusted and respected player in the diamond industry over the last five decades. Our expertise lies in our ability to produce a consistent supply of quality polished diamonds in all shapes and sizes.Shree Ramkrishna Exports status as a De Beers Sightholder is a reflection of our emphasis on excellence with responsibility.
Department
Information Technology
Experience
3 to 6 years
Job Type
Full Time
Location: Mumbai
Job Description
SRKPureMed, a 100% cloud-based pharma startup, is looking for an all-in-one IT Infrastructure Lead who will be the backbone of our IT landscape. This role involves overseeing cloud-based
infrastructure, ERP, SFA, DMS, Chemist Software, LIMS, HRMS, and Cloud Analytics, while also coordinating with outsourced vendors for implementation and support.
Key Responsibilities:
- IT Infrastructure & Cloud Management
Oversee 100% cloud-based infrastructure (AWS, Azure, GCP) ensuring scalability, security, and
performance.
Manage serverless computing, network security, backup & disaster recovery policies.
Implement and maintain high availability & auto-scaling solutions.
Ensure compliance with data security regulations (GMP, HIPAA, GDPR).- IT Systems & Application Integration
Lead the implementation, integration, and optimization of:
ERP (Order Processing, Inventory, Finance)
SFA (Sales Force Automation) for field sales tracking
DMS (Distributor Management System)
Chemist Software for retail order management
Miniature LIMS for Quality Control & COA Management
HRMS for employee management
Cloud Analytics & Data Lake for reporting and insights
Act as a bridge between business and technology, ensuring seamless connectivity between systems.- Vendor & Partner Management
Serve as the single point of contact for all IT vendors and external partners.
Negotiate SLAs, contracts, and performance benchmarks for outsourced IT services.
Monitor system performance, security patches, and updates across all platforms.- Cybersecurity & IT Governance
Implement IT security frameworks aligned with industry best practices.
Manage user access control, role-based security, and data protection policies.
Ensure business continuity planning & disaster recovery readiness.- AI, LLM & Cloud Analytics
Collaborate with AI & Data Science teams to ensure real-time analytics adoption.
Support LLM-powered chatbots and AI-driven forecasting tools for pharma operations.
Ensure seamless data lake connectivity for advanced cloud analytics & BI platforms (Power BI,Qlik).
Must-Have Qualifications:
- 4 years of IT infrastructure experience, preferably in pharma or healthcare.
Strong knowledge of cloud infrastructure (AWS, Azure, or GCP).
Hands-on experience in ERP, CRM, DMS, HRMS & SaaS-based applications.
Prior experience in vendor management, IT governance, and IT compliance.
Working knowledge of API integrations, cybersecurity, and cloud networking.
Exposure to data analytics, LLM-powered insights, and AI-driven automation.
Industry Experience- 4 years in managerial roles, preferably in pharma, trade generics, or FMCG.
Experience with ERP systems and Field Force Applications.
Familiarity with supply chain and inventory software.
Technical Skills
Proficiency in ERP, inventory tools, and field force systems.
Understanding of data management, and IT infrastructure.
Experience with cloud platforms (AWS, Azure).Ability to evaluate, procure, and integrate IT systems.
Project & Vendor Management
Strong project management skills for multiple implementations.
Experience in evaluation, negotiating and managing IT vendors.
Proficient in managing budgets, timelines, and ROI.
Skill Set
ERP systems,field force systems,Aws,Azure,Pharma,Vendor Management,IT infrastructure