Concierge
GREATBELL HR Consultancy Services PVT LTD Bangalore
Job Description
Skills:Customer Service, Communication, Time Management, Guest Service Management, Hospitality Industry, Hotel Management, Concierge Services, Property Realm Concierge,
Company Overview
GREATBELL HR Consultancy Services PVT LTD specializes in technical and hospitality manpower recruitment. We collaborate with approximately 500 companies across India, providing top-notch recruitment services. Based in Cochin, Kerala, our team thrives in delivering exceptional human resource solutions.For more information, visit our website at www.greatbellhr.com.
Job Overview
We are seeking a Junior Concierge for a full-time position in multiple locations including Bengaluru, Chennai, Hyderabad, Delhi, Kolkata, and Cochin. The ideal candidate will have between 1 to 3 years of experience. The role necessitates outstanding customer service skills and a background in the hospitality industry.The Junior Concierge will be instrumental in providing personalized service to guests, ensuring their stay is memorable and satisfying.
Qualifications And Skills- Customer Service (Mandatory skill): Proven ability to interact effectively and maintain professionalism with diverse client groups.
- Hospitality Industry (Mandatory skill): At least a year's experience within the hospitality sector, offering superior guest service.
- Concierge Services (Mandatory skill): Expertise in providing concierge services, prioritizing guest needs and preferences.
- Communication: Excellent verbal and written communication skills to convey information effectively to guests.
- Time Management: Ability to prioritize tasks in a fast-paced environment, ensuring timely response to guests requests.
- Guest Service Management: Proficiency in managing guest interactions to enhance their overall experience.
- Hotel Management: Understanding of hotel operations to effectively coordinate guest activities.
- Property Realm Concierge: Knowledge of property management and concierge roles to streamline services available to guests.
- Provide exceptional concierge services to guests, including recommendations and assistance with travel arrangements.
- Coordinate with hotels and establishments to ensure guests receive premier hospitality services.
- Address guest inquiries promptly, ensuring satisfaction and quality of service.
- Maintain a welcoming and friendly environment in the lobby and guest areas.
- Assist in managing guest reservations and special requests, enhancing their overall experience.
- Liaise with other departments to fulfill guest needs promptly and efficiently.
- Ensure all guest communications are handled courteously and professionally.
- Facilitate smooth check-in and check-out processes for guests.
GREATBELL HR Consultancy Services PVT LTDBangalore
Job Description
Skills:
CONCIERGE, Concierge Services, Property Realm Concierge, Hospitality Industry, Hospitality Management, Hospitality Service,
Company Overview
GREATBELL HR Consultancy- We are into Technical and Hospitality Manpower...
R360 GroupBangalore
to customers during travel disruptions.
• Handle Concierge services by providing seamless experience to the high-net-worth customers.
What should you have
• A bachelor's degree in administration or a related field.
• 3 to 6 years of experience in customer...
GREATBELL HR Consultancy Services PVT LTDBangalore
And Responsibilities
• Oversee daily operations of the hospitality facility, ensuring smooth functioning of all departments
• Manage front office activities, including guest check-ins, reservations, and concierge services
• Supervise and train staff, fostering...