Walk-In Drive For "Major Incident Management"- 17th,19th Sep-24 @ Bangalore

Job Description

Job description

Walk-In Interview for Major Incident Management on 10th, 12th(Only Diversity), 17th & 19th Sep-24 at Bangalore

Greeting from Infosys BPM Ltd.,

JOB SUMMARY:

Shifts: WFO (24*7/Rotational week off).

INTERVIEW DETAILS:

Interview Date: 10th, 12th(Only Diversity), 17th & 19th Sep-24

Interview Time: 09:00 AM till 01:00 PM

INTERVIEW VENUE - BANGALORE:

Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre

NOTE:No Candidate parking facility is available at the location.

JOB DESCRIPTION:

• Strong knowledge of IT service management including ITIL
• Responding to a reported incident, identifying the cause, and initiating the incident management process.
• Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes.
• Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved.
• Restore a failed IT Service as quickly as possible

REGISTRATION PROCESS:

The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview).

Candidate ID Registration process:

• STEP 1: Visit: https://career.infosys.com/joblist
• STEP 2: Click on Register and provide the required details and submit.
• STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated.
• STEP 4: The candidate ID will be shared to the registered Email ID.

SHL Test(AMCAT ID) Registration process:

• STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0
• STEP 2: Click on Start new test and follow the instructions to complete the assessment.
• STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen).

NOTE:

• During registration, you'll be asked to provide the following information:
• Personal Details: Name, Email Address, Mobile Number, PAN number.
• Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change.
• Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example).
• Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location
• Interview Mode: Walk-in
• Attempt all questions in the SHL Assessment app.
• The assessment is proctored, so choose a quiet environment.
• Use a headset or Bluetooth headphones for clear communication.
• A passing score is required for further interview rounds.
• 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected
• Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.

THINGS TO CARRY FOR INTERVIEW:

• Please have a note of Candidate ID & AMCAT ID along with registered Email ID.
• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Please carry 2 set of updated Resume/CV (Hard Copy).
• Please carry original ID proof for security clearance.
• Please carry individual headphone/Bluetooth for the interview.