Application Support Engineer
Accenture Hyderabad
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : GitHub, Shell Scripting, Ansible on Microsoft Azure
Minimum 3 year(s) of experience is required
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : GitHub, Shell Scripting, Ansible on Microsoft Azure
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users.
Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Provide support to end-users and address their queries and concerns.
- Monitor and maintain the performance and stability of critical business systems.
- Identify and analyze system issues, and implement appropriate solutions.
- Document and maintain technical documentation, including troubleshooting guides and knowledge base articles.
- Continuously improve application support processes and procedures.
- Stay updated with the latest industry trends and technologies to enhance system performance and efficiency.
- Must To Have Skills: Proficiency in DevOps.
- Good To Have Skills: Experience with GitHub, Shell Scripting, Ansible on Microsoft Azure.
- Strong understanding of software development lifecycle and DevOps principles.
- Experience with CI/CD pipelines and automation tools like Jenkins or GitLab.
- Knowledge of containerization technologies such as Docker and Kubernetes.
- Familiarity with cloud platforms like AWS or Azure.
- Solid understanding of Linux/Unix systems and command-line tools.
- Experience with monitoring and logging tools such as ELK Stack or Prometheus.
- Excellent problem-solving and troubleshooting skills.
- The candidate should have a minimum of 3 years of experience in DevOps.
- This position is based at our Hyderabad office.
- A 15 years full-time education is required.
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AccentureHyderabad
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Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
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AccentureHyderabad
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic...