National Key Account Manager
Job Description
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.
Your Role
Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy.
Your Responsibilities- To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
- To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU's.
- To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
- To monitor monthly performance against set targets ensuring that immediate actions address deviations.
- To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
- To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
- To conduct regular + structured review sessions with assigned customers including process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
- Minimum of 10-15 years of experience in business development or sales, preferably within the freight forwarding industry.
- Experience in developing SME and national accounts, particularly within the Industrial and High Tech sectors.
- A proven track record of achieving sales targets and expanding market share in a competitive environment.
- Willingness to travel frequently for client meetings and industry events.
- Excellent communication and interpersonal skills to build relationships with clients and stakeholders.
Good Reasons to Join
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.