[ref. d61745921] Sales Operations Manager - Accenture

Designation: Sales Operations Manager

About Accenture

Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.

• Leadership and strategic thinking skills; develops strategies to achieve organizational goals
• Excellent oral and written communications skills in English. Speaks clearly and persuasively in positive or negative situations, writes clearly and informatively, listens and provides clarification; this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
• Ability to guide workforce in a global environment: strong management, work-planning, team-building, collaboration, facilitation, and coaching/mentoring skills across a widely diverse group of individuals, whether in person or virtually
• Excellent organizational / time management / data management skills
• Strong analytical and problem-solving skills; synthesizes complex or diverse information
• Strong business process management skills
• Excellent accuracy and attention to detail
• Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
• Understanding of finance concepts for a services company

• Undergraduate degree
• German language fluency (oral and written)
• English language fluency (oral and written)

• Business Management education desirable

• A minimum of 6 years of experience, with proven track record in team management

• Understanding of sales operations processes and tools (e.g., Manage mySales) preferred
• Other requirements
• Must support/mirror working hours for the supported Market Unit or other business area
• Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)
• Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
• May be occasionally required to travel domestically or internationally

• Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time.

Roles and Responsibilities: Primary responsibilities include:

• Work independently, seeking guidance as needed
• Be an individual contributor with ability to balance multiple competing priorities with limited guidance
• Manage a team including being a people lead
• Create and execute low to medium complexity workplans; contribute to high complexity workplans; provide input to workplans for the broader team
• Interact confidently with senior leadership within sphere of responsibility
• Represent Sales Excellence Sales Operations to leadership with an understanding of when to seek guidance
• Help translate business requirements/mandate into operational processes
• Demonstrate expertise in supporting tools and processes, with mastery in specific area of responsibility
• Demonstrate expertise in Sales Excellence Service Areas and how Sales Operations supports them, with mastery in specific area of responsibility
• Demonstrate knowledge of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture